At Trustcart, we prioritize your satisfaction. If you're not completely happy with your purchase, you have the option to return or exchange it within 7 days. Our return policy covers the following scenarios:
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Product Dissatisfaction: If you are not satisfied with the product.
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Damage or Defects: If the product is damaged or has any defects.
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Other Issues: If there are any other issues with the product.
Return Process:
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Initiate Return/Exchange: Contact our customer service within 7 days of receiving the product.
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Condition: Ensure that the product is in its original condition, packaging, and includes all accessories.
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Approval: Our team will review your request and approve the return or exchange.
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Return Method: The product should be returned via mail using a courier company.
Fees:
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A small fee may be charged for specific reasons during the return process.
Refund:
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Once the return is approved, the payment will be transferred to your account within a few business days.
We aim to make your shopping experience smooth and hassle-free. If you have any questions, please feel free to reach out to our customer service team.